Login failed. Socket Error

Submitted by kaskanak on Sat, 12/26/2015 - 09:17
Forums: 
Soulseek General Discussion

I'm adding a new machine at home with Windows 10. I've been using SoulseekQT on a Windows 7 machine for years. I installed SoulseekQT 2015.6.12 and when I attempt to login I get:

Login failed. Reported failure reason: socket error. Please change your login settings in the Options tab and try reconnecting.

When I click on Check Ports SOulseek says I'm OK: IP: 50.122.101.242 Port: 60599/tcp open. Your router and Soulseek client is configured correctly.

My windows 7 machine continues working correctly with no problems so the port/router settings should be OK.

I've tried adding a new username.

I've tried unchecking the Upnp port mapping and NAT pnp-port mapping options.

I've tried adding the ports to my McAfee firewall and disabling my McAfee firewall and real-time protection completely.

Nothing works. Any idea what's going wrong and what I can do to get SoulseekQT working again?

Submitted by sammy123 on Tue, 12/29/2015 - 05:46.

Hi kaskanak
Have U disabled the Windows Firewall itself? the Mcafee HIP trad. only disables it as long as it's active so it enables it AND it's a Application Firewall so able to block it by name. Socket failure means the Windows Socket is already blocked for this port or U don't have the privilege to do so. Have U started SLSK as admin? Have U tested the lower port (SLSK needs two forwarded port, e.g. 60558+60559) as well?
Cheers

Submitted by kaskanak on Mon, 01/04/2016 - 17:35.

I did try running it as administrator but it still doesn't work. When you go to the Windows Firewall screen it only says that the firewall is managed by McAfee and I have tried turning that off. Still the same error. The only thing I did note was that with no changes to the router and port forwarding....when I test the ports now it says "IP: 50.122.101.242 Port: 60599/tcp CLOSED" Something else is in play here because with no changes to the router it WAS saying both ports were open.

Submitted by sammy123 on Tue, 01/05/2016 - 13:16.

Hi
in the McAfee Firewall (HostIntrusion or what?) look into the activity Log under blocked and look if your slsk is seen there. The HIP is an application firewall (and quite a good one) which could block certain apps just by their doing (heurestic mode).
As long as your browser says not always open (have U ckecked if you always have the same local IP (e.g. 192.168.100.100) at your tests?) there's no problem with your SLSK but your (very local) net infrastructure.
Cheers