lost my support days and cant login again

I entered my first entry into the wrong forum, however i created a new one to state that i was completely wiped out. I lost all my support days which i believe today were 188 and today reflect 0 upon, uninstall, re-install, uninstall, re-install, trying to get past the login screen where i'm encountering failure login password incorrect when i know it is right. I lost all my contact, users, login notices, its like i never existed and now i even forgot who to contact via chat when any issues arise because my chat log is gone. i mean, i've been lobotomized. i still have and i'm sure you still have records of ziogio1961@rogers.com paypal donations records on file to restore my lost days but without being able to login they are both useless so please be of help.

Thank you
Giuseppe