lost my support days and cant login again

i lost all my support days that i paid paypal i had 188 or so left and cant login any longer, getting socket errors. please help, this is my second attempt at creating an incident issue.

Is this happening with both the original client and SoulseekQt?

I have only used QT as a client and it is currently uninstalled.

To
soulseek-drupal@slsknet.org
Sep 21 at 9:26 AM
Item Title:
Soulseek donation
username: vikings61
Date:
Sep 19, 2014
Time:
01:19:50 PDT
Status:
Completed

Shipping Address:
giuseppe lepore
4 goodfellow court
nepean Ontario k2r1c8
Canada
Confirmed Help

Business Contact Information

Customer Service URL: http://www.slsknet.org
Customer Service Email:
nir@slsknet.org

Funding Type:
Credit Card
Funding Source:
$33.82 CAD - MasterCard Credit Card XXXX-XXXX-XXXX-8343

This credit card transaction will appear on your bill as "PAYPAL *SOULSEEK".
Am I to expect another reply today or was that a courtesy email to all forum entrants? I noticed even my newest 30.00 installement has yet to take effect for support to the 188 days i lost.

Total amount:
$22.55 CAD
Fee amount:
$0.00 CAD
Net amount:
$22.55 CAD

Option Names and Values:

username: ziogio1961@rogers.com

Date:
Aug 23, 2014
Time:
19:53:59 PDT
Status:
Completed

Your transfer from your credit card to your PayPal account is complete.

Subject:

Credit Card
Funding Type:
Credit Card
Transfer from:
MasterCard Credit Card XXXX-XXXX-XXXX-8343
This transaction will appear on your bill as "PAYPAL *SOULSEEK".

Item amount:
$10.00 USD
Sales Tax:
$0.00 USD
Shipping:
$0.00 USD
Handling:
$0.00 USD
Quantity:
1

Item Title:
Soulseek donation (WEBTAB)
username: ziogio1961@rogers.com
Date:
Aug 4, 2014
Time:
02:02:20 PDT
Status:
Completed

Shipping Address:
giuseppe lepore
4 goodfellow court
nepean Ontario k2r1c8
Canada
Confirmed Help

Business Contact Information

Customer Service URL: http://www.slsknet.org
Customer Service Email:
nir@slsknet.org

Funding Type:
Credit Card
Funding Source:
$11.26 CAD - MasterCard Credit Card XXXX-XXXX-XXXX-8343

This credit card transaction will appear on your bill as "PAYPAL *SOULSEEK".

I have no credit yet for last 30 dollars Transaction ID: 9FY38744S4621302W. not yet appearing on account.

It's possible your ISP is now blocking Soulseek access. If you'd like me to take a look at it, message me your ScreenHero handle in private.

Do you want my userid and password? I don't understand

Check out https://screenhero.com/ for more information. If you decide to install ScreenHero, let me know in private what your chosen username is. You can message me in private by clicking my username and selecting the private message option.

My username is Vikings61 for email ziogio1961@rogers.com. I will wait until we connect to give you the password

still awaiting your acceptance to my invitation for us to proceed in order to provide you with my password.

Sorry, I'm at work right now, but I'll add you on ScreenHero as soon as I get home.

THE PROGRAM LAUNCHES HOWEVER IT ONLY LAUNCHES ONE PAGE AND CANNOT DOWNLOAD AY FILES. SOULSEEK LAUNCHES WITH ONLY ONE PAGE AND THAT IS IT. I CAN RUN SEARCHES AND RETURN SOME RESULTS HOWEVER CANNOT GET ANYFILES TO DOWNLOAD. i BELIEVE THE FIX IS INCOMPLETE. PLEASE HELP THANKS GIUSEPPE.