Donations, Stripe, and other things
As some of you already know, PayPal suddenly and unceremoniously decided to end a very friendly working relationship with us that lasted 14 years (and included the occasional personal christmas card.) We have asked repeatedly for an explanation of this behavior, but have been stonewalled at every turn, and have received only form emails telling us that we needed to be “pre-approved” for an account. When we asked what we need to do to be pre-approved, they emailed back and said that they are “not granting pre-approval at this time”.
So friends, it appears as though our relationship with PayPal is over, just like that. Since we still rely on user support to keep Soulseek up and running, we have turned to Stripe as our new payment system. Stripe is a San Francisco-based payment system that has been around for 7 years, and is used by companies like: Kickstarter, Pinterest, Instagram, fitbit, Indiegogo, Twitter, Instacart, Ted Talks, Lyft, TaskRabbit, PostMates, The Guardian, Wired Magazine... just to name a handful.
Despite the fact that Stripe is every bit as reliable and trustworthy as PayPal, it is clearly not as well-known, and a number of our users have contacted us saying that they are not comfortable with it as an alternative.
As a result, we are looking to integrate any other payment solution that you, our users, feel more comfortable using. And so we want to hear from you! Is there a service that you would like to see integrated? Is there something that we can do to make the decision to donate easier for you?
Please let us know!
Thanks, Roz and Nir Arbel