Unable to login

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Submitted by hnrk on Thu, 02/02/2012 - 03:08
Description: 
Hi, I can't seem to login, i've tried to change passwords a couple of times but i cant login to the slsk client. Has anybody experienced similar problems?
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Comments

Submitted by Nir on Fri, 02/03/2012 - 09:07.

Try now, I cleared the IP ban cache. Please let me know if this changes your situation.

Thanks, Nir

Submitted by xena1 on Sun, 02/05/2012 - 18:18.

YES, I was able to change my password & enter, but now I can't get into the room where I can share music! How do I get there? What am I missing? It's driving me nuts!!!

Submitted by Nir on Mon, 02/06/2012 - 14:21.

It's possible your ISP is messing with your Soulseek functionality. Do you have the same problem with the original Soulseek client?

Submitted by kdentify on Sat, 03/17/2012 - 17:41.

I just created an account for the Slsk Qt, and can't login in, either. I am able to login through my PC, but I'm switching over to Mac and can't login using the Mac.

Submitted by Nir on Sun, 03/18/2012 - 00:59.

Do you get any kind of error message? How do you go about trying to log in?

Submitted by jagermeister on Sun, 04/29/2012 - 09:02.

My solution in MAC Client just use your mail account in username and you can connect :)

Submitted by jocquey on Tue, 06/05/2012 - 10:15.

i have the same problem soulseek client and on soulseekqt too

Submitted by sawarna1 on Tue, 06/12/2012 - 14:03.

I am unable to log in using my account information. It reads that my password does not match my username. Frustrating.

Submitted by sawarna1 on Tue, 06/12/2012 - 14:05.

Using my email account solved the problem....now if I can only stop it from crashing everytime I search something...

Submitted by Nir on Tue, 06/12/2012 - 17:33.

Is it crashing in SoulseekQt?

Submitted by anita on Fri, 08/17/2012 - 07:09.

hola
, tengo soulseek para linux y no lo puedo abrir me dice : login failed..
ayuda!

Submitted by Nir on Fri, 08/17/2012 - 15:31.

Have you used SoulseekQt successfully on Linux before or is this something that just started? Are you able to connect to Soulseek using any other clients and/or operating systems?

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Submitted by troopa on Fri, 09/07/2012 - 03:55.

i cannot login either. first time the trick with email worked.in the mean time i did a clean install on a new sad and now nothing works. is web account connected to soulseek account because i can login here (obviously) but software will not let me login

Submitted by spiv on Wed, 10/10/2012 - 07:12.

same here...I can't login or change anything on my mac OS10.7.5 either. Port is working correctly.
Half of the text is unreadable in the panel, i can't add folders...Did you guys actually check this on a mac?
It feels really bad :)

Submitted by Nir on Wed, 10/10/2012 - 13:37.

Yeah, I make sure that the client starts properly with every release. I'm using Snow Leopard on a Hackintosh (can't get Mountain Lion to work properly), so I hope it's not a compatibility issue. Can you post a screenshot of this?

Submitted by jamjam84 on Sat, 10/20/2012 - 09:47.

same here. I can not login either connect to soulseek. Actually I don't know how to register, it was much easier in the older versions!

Submitted by FokkerTISM on Mon, 10/22/2012 - 00:34.

I'm using SoulseekNS with the name 90-809 and it disconnected and when I went back I now can't log in with that name. Can anyone with access to the database please recycle the name so I can use it again?

Submitted by Blunderbuss on Mon, 10/22/2012 - 11:20.

Tried to log-in, am also getting message that password does not match. Changed it several times and installed several versions 0f QT. No difference.

Submitted by Nir on Mon, 10/22/2012 - 11:46.

Fokker: Did you get a message telling you that your account was used to log in on another computer?

Blunderbuss: When was the last time you logged in successfully?

Submitted by FokkerTISM on Mon, 10/22/2012 - 13:13.

Yes, It said "Login failed, maybe this username is already taken" or something like that, but mine was the only PC I used to use the 90-809 account.

Submitted by FokkerTISM on Tue, 10/23/2012 - 12:54.

Will anyone be able to reset the password or will I just have to wait the 30 day grace period before I can use it again?

Submitted by smuggler on Tue, 10/23/2012 - 18:56.

Ever and ever cannot log in to soulseek, neither with the old nor with the new soulseek-client. Error message: 'Login failed. Reported failure reason: socket error. Please change your login settings in the Options tab and try connecting'

Although I never change any settings I can login from time to time. But often I cannot login for hours.

Submitted by Nir on Tue, 10/23/2012 - 21:10.

See this thread.

Thanks, Nir

Submitted by Bmarce on Tue, 10/30/2012 - 03:48.

Hello, I've changed by the new SoulSeek, and is giving me a lot of problems, I create an account, to which I can access through the browser, but not with SoulSeek, tells me wrong password and will not let me switch users to be created one, not even uninstall it worked, could you please help me?

Submitted by Nir on Tue, 10/30/2012 - 09:02.

When viewing Options->Login, use the Change Username/Password button at the top.

Submitted by beats on Wed, 01/02/2013 - 22:20.

I am also experiencing the login issue: I can login successfully using my email address, but not my username. Everything else works perfectly.

I have tried multiple reboots and password changes. It is unacceptable to have my email address publicly available in other users' search results and chat logs.

Does this website and the Soulseek service use the same username database? If not, that may explain the issue, i.e. someone else owns my username on Soulseek, even though I can login here using it.

Mac running OS X 10.8.2 and the latest version of SoulseekQT.

Any help would be appreciated, cheers.

Submitted by Nir on Sat, 01/05/2013 - 12:51.

Yeah, the website and Soulseek use different databases. Your username normally clears after 30 days of disuse after which another user can register it.

Submitted by S0ULMEETSB0DY on Fri, 01/11/2013 - 07:00.

When I downloaded the new version of the program I went to log in..I put wrong password in 2xs..it keeps telling me to go to options to change my user name and or password but I am unable to change anything in that window. Please HELP!!! :(

Submitted by Nir on Sat, 01/12/2013 - 13:08.

To change your password, go to Options->Login and use the Change Username/Password button at the top.

Cheers, Nir

Submitted by S0ULMEETSB0DY on Mon, 01/14/2013 - 07:31.

I was able to change things.Thank you, Nir!!!

Submitted by epiplon on Tue, 01/22/2013 - 14:43.

This problem persists with me on Linux, using SoulseekQt. On Windows, I use the old version and work just fine.

Submitted by santana on Fri, 03/01/2013 - 01:39.

i have the same problem.. :/
can`t log in.

Submitted by Acid on Tue, 03/05/2013 - 15:58.

Yes right now :(

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Submitted by falkor4eva on Fri, 04/26/2013 - 12:32.

I'm having the same problem, I have tried changing my password and logging in again but the login failure window keeps popping up every time I try to use the program.